Oh Boogie
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It's no wonder that Singaporeans complain about the service sector in Singapore giving bad service. It's this sort of irresponsible dealings that result in this sort generalized image on the entire sector.
People who take urgent leave, or what-so-ever but leave loose ends untied. It's this sort of bloody irresponsible actions that leave the entire service sector shunned upon and abused. Hence, most employees in the service sector feel no longer the need to give extra service, or go the extra mile to serve the customers better.
Hence, the government's campaign to ask customers to recognize and applaud people in the service sector who go the extra mile. Honestly, it isn't just the locals who complain that service is bad. The tourists and foreigners complain that service is bad. Is it justified to implant that one experience of bad customer service to the entire sector? It simply isn't justified neither is it fair.
Furthermore, rather than focus on the people who work in the sector, why not focus on customers as well. A good number of customers treat employees almost as if they were owing them a living. Is it fair to the employees who's pay is just enough, who's work is constantly a repetition of words on every customer? Satisfying the customer's ego, answering questions which were asked on a arrogant note, all these do not make a job fulfiling and worth staying on. Now we know why newspaper have to report on locals shunning the service sector.
Wondered why we needed a be polite, be gracious campaign? Chew on it. Really, it's simply because Singaporeans lack the politeness and graciousness of other countries. Look at Japan's society, it's almost professional. No matter how hideous you are, they won't show you that they think you're hideous. Here in Singapore? They'll say it into your face.
Let's face it, a large number of Singaporeans, and I mean a number large enough for the government to have to tell them that they're inconsiderate, are insensitivie, stereotypes, inconsiderate, arrogant, and stupid. Complete bimbotic snobs who think they're smart. This is what defines Singaporeans.
People who take urgent leave, or what-so-ever but leave loose ends untied. It's this sort of bloody irresponsible actions that leave the entire service sector shunned upon and abused. Hence, most employees in the service sector feel no longer the need to give extra service, or go the extra mile to serve the customers better.
Hence, the government's campaign to ask customers to recognize and applaud people in the service sector who go the extra mile. Honestly, it isn't just the locals who complain that service is bad. The tourists and foreigners complain that service is bad. Is it justified to implant that one experience of bad customer service to the entire sector? It simply isn't justified neither is it fair.
Furthermore, rather than focus on the people who work in the sector, why not focus on customers as well. A good number of customers treat employees almost as if they were owing them a living. Is it fair to the employees who's pay is just enough, who's work is constantly a repetition of words on every customer? Satisfying the customer's ego, answering questions which were asked on a arrogant note, all these do not make a job fulfiling and worth staying on. Now we know why newspaper have to report on locals shunning the service sector.
Wondered why we needed a be polite, be gracious campaign? Chew on it. Really, it's simply because Singaporeans lack the politeness and graciousness of other countries. Look at Japan's society, it's almost professional. No matter how hideous you are, they won't show you that they think you're hideous. Here in Singapore? They'll say it into your face.
Let's face it, a large number of Singaporeans, and I mean a number large enough for the government to have to tell them that they're inconsiderate, are insensitivie, stereotypes, inconsiderate, arrogant, and stupid. Complete bimbotic snobs who think they're smart. This is what defines Singaporeans.